Shipping Policy
Last Updated: 4/21/2026
Shipping Options
We offer three shipping options for your convenience:
Standard Shipping
Cost: $19.95
Delivery: 3-5 business days
Reliable ground shipping for most orders. Perfect for non-urgent deliveries.
Express Shipping
Cost: $39.95
Delivery: 2-3 business days
Faster delivery for time-sensitive orders.
Next Day Air
Cost: $74.95
Delivery: Next business day (if ordered before 2 PM EST)
Premium expedited shipping. Orders placed before 2 PM EST will ship the same day. Orders placed after 2 PM EST will ship the next business day.
Shipping Disclaimer
Please note that the estimated delivery times listed above are subject to factors beyond our control, including but not limited to:
- Carrier delays and service disruptions
- Weather conditions and natural disasters
- Holidays and weekend closures
- Warehouse routing and sortation facilities
- Address accuracy and delivery accessibility
While we work with reliable shipping carriers, delivery times are not guaranteed. After your order ships, you will receive tracking information via email so you can monitor your shipment's progress.
Processing Times
Order processing times are separate from shipping times. Once you place an order, we typically process it within 1-2 business days before it is handed off to the shipping carrier. Processing times do not include weekends and holidays.
Tracking Your Order
Once your order ships, you will receive an email with a tracking number and a link to track your shipment in real-time. You can use this information to monitor your delivery and get estimated delivery windows.
Shipping Restrictions
We currently ship to all 50 United States. Some products may have shipping restrictions based on state regulations, especially for age-restricted or regulated wellness products.
Damaged or Lost Orders
If your order arrives damaged or does not arrive within the maximum estimated timeframe, please contact our customer service team immediately. We will work with you and the carrier to investigate and resolve the issue.
Returns and Refunds
Please refer to our Returns Policy for information about returning orders and receiving refunds. Return shipping costs are the responsibility of the customer unless the return is due to our error or a damaged/defective product.
Questions?
If you have questions about shipping to your location or need assistance with a shipment, please contact us:
TheInnerRenewal.com
Email: support@theinnerrenewal.com
Phone: [Your Phone Number]
Hours: Monday - Friday, 9 AM - 5 PM EST